Holiday Shipping Deadlines
For guaranteed holiday delivery, orders need to be placed by:
|Date||Time (GMT)||Shipping Method|
|Dec 04||12 noon||MyJoys Custom Orders|
|Dec 20||2:00 PM||UK Standard Shipping|
|Dec 20||2:00 PM||Saturday Delivery|
|Dec 20||2:00 PM||Next Day|
UK Only Shipping
Should you have any questions about your order, or our shipping & billing process, please feel free to contact us at 0800 616198 . Unfortunately, we cannot place orders that ship to addresses outside of the United Kingdom, post office boxes or BFPO addresses.
|Shipment Method||Order Processing||Delivery Time||Shipment Charge|
|Standard Delivery||Up to 48 hours. Orders placed after 12 PM EDT will begin processing the next business day.||1-2 business days||£3.95|
|Standard Delivery (orders over £50)||Up to 48 hours. Orders placed after 12 PM EDT will begin processing the next business day.||1-2 business days||£ FREE|
|Next Day Delivery||Up to 24 hours. Orders placed after 12 PM EDT will begin processing the next business day.||1 business day||£5.95|
|Saturday Delivery||Orders placed between 12 noon Thursday - 12 Noon Friday are available for Saturday service.||Saturday||£5.95|
|MyJoys Standard Delivery||Up to 48 hours. Orders placed after 4 PM EDT will begin processing the next business day.||2-4 weeks||£ FREE|
Order processing takes up to 48 hours & Standard shipping is delivered 1-2 business days after order acceptance. Addresses outside of UK mainland will take an additional 24 hours.
Next Day Delivery
We use DPD for all of our UK shipping services. You will receive an email or text message (if you have provided your mobile number) with confirmation of a 1 hour delivery slot. This can be changed following the prompts within the message from DPD. You can expect your order to arrive within 1 business days after the order is processed and accepted, provided the order is placed before 12pm GMT Monday-Friday.
We use DPD for all of UK shipping services. You will receive an email or text message (if you have provided your mobile number) with confirmation of a 1-hour delivery slot. This can be changed following the prompts within the message from DPD. You can expect your order to arrive on Saturday if the order is placed between 12pm Thursday- 12pm Friday. Please note if you select Saturday delivery outside of the order placement window (12pm Thursday - 12pm Friday) your package will arrive next day.
The below areas are not available for Next Day & Saturday Delivery.
Scottish Highlands & Islands DPD Delivery Times
|Northern Highlands||AB36-AB38||Two Day|
|Northern Highlands||AB55-AB56||Two Day|
|Northern Highlands||HS1-HS9||2-4 Days|
|Northern Highlands||IV (ALL)||Two Day|
MyJoys Standard Shipping
Please note, shoes are delivered 'signature required'.
Standard two (2)-weeks to four (4)-weeks (after the order is processed and accepted) FedEx shipping is FREE for all MyJoy shoes!
Notes: Business days are Monday – Friday. Holidays are excluded. A signature may be required for delivery.
Christmas Shipping: Last guaranteed shipping delivery before Christmas is 4/12, any orders placed after this date will incur an extended 4-6 weeks delivery time.
At this time, we can not accommodate sales VAT exempt orders placed online.
You can reach FootJoy by calling one of the following numbers:
For Returns and Warranty issues call 0800 36 36 72 (option 6)
For New Sales and Existing Orders call 0800 616198
M-F 8:30 am to 5:00 pm GMT.